Unified Communications
Unified Communications
Modernize how you connect with clients and teams using AI and cloud-powered communication tools.
Modernize how you connect with clients and teams using AI and cloud-powered communication tools.
Our Unified Communications solutions integrate voice, video, and messaging to enhance team collaboration and customer service. We specialize in advanced contact centers, AI integration, and seamless Microsoft Teams connectivity.
Our Unified Communications solutions integrate voice, video, and messaging to enhance team collaboration and customer service. We specialize in advanced contact centers, AI integration, and seamless Microsoft Teams connectivity.


On-Prem / Cloud Contact Center
Set up feature-rich contact centers that adapt to your business model.
On-Prem / Cloud Contact Center
Set up feature-rich contact centers that adapt to your business model.
AI-enabled Contact Center
Improve customer interactions with AI-based call routing, sentiment analysis, and automation.
AI-enabled Contact Center
Improve customer interactions with AI-based call routing, sentiment analysis, and automation.
Microsoft Teams Contact Center (Direct Routing)
Allow agents to make and receive calls directly within Microsoft Teams.
Microsoft Teams Contact Center (Direct Routing)
Allow agents to make and receive calls directly within Microsoft Teams.

Dubai Digital Park - Office A5 - Dtec.
contactus@digitalshiftco.com
+971 12345 67890
©2025 Digital Shift. All rights reserved


Dubai Digital Park - Office A5 - Dtec.
contactus@digitalshiftco.com
+971 12345 67890
©2025 Digital Shift. All rights reserved